Privacy Policy For Gameiny

Effective Date: 18.10.2024

Welcome to Gameiny! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. As a developer and publisher of mobile games, Gameiny is dedicated to transparency and compliance with international data protection laws. This Privacy Policy provides detailed information on how we collect, use, share, and protect data related to your interaction with our mobile games, websites, and related services (collectively, the “Services”). This policy is designed to comply with international standards, including the General Data Protection Regulation (GDPR) for users in the European Union, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for residents of California, and the Children’s Online Privacy Protection Act (COPPA) to ensure enhanced protection for children’s data. Additionally, this policy extends to ensure compliance with the data protection laws applicable to users in the United Kingdom, European Economic Area (EEA), and Switzerland.

1. PERSONAL INFORMATION WE COLLECT

Information You Provide to Us

  • Registration Information: When you create an account, you may provide us with your username or avatar.

  • Information You Provide When Using the Games: You may be asked to choose a username when playing our games.

  • In-Game Communication: In some games, you can interact with other players via chat, audio, or video calls. We process information regarding these interactions, including timestamps and chat content.

  • Information Collected Through Surveys: We may ask you to complete surveys about your experience. The information collected varies but typically includes your interests, habits, opinions, preferences, and responses.

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Information We Automatically Collect or Generate About You When You Play the Games

  • Identifiers: IP address, advertising ID, Appsflyer or Adjust ID, HTTP header, MAC address, device ID, third-party app IDs (apptoken), unique internal ID, country and city-level location data, and device information (such as model, brand, language, and operating system).

  • Information Regarding Your Use of the Games: Game ID, install and uninstall timestamps, date and time stamps of game events, game time, achieved scores, interactions with our teams, advertising and promotions engagement, transaction records, and evidence of using cheating software or modified versions of the games.

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Information Received from Third Parties

  • Registration via Third Parties: When you register using a third-party account (e.g., Google or Apple), we receive your name, profile picture, third-party ID, email address (optional), and friends list (optional).

  • Payment Providers: When you make payments in our games, we receive information about your transactions such as transaction ID, country, payment provider used, purchased item, currency, value, and payment timestamp.

  • Analytics Information: We integrate analytics software from third-party providers in some of our games, receiving reports that include your user ID and information on your in-game activity to help optimize our features.

  • Advertising Partners: We receive information from third-party advertising providers, including user ID and information on your interactions with ads shown in our games.

  • Mobile Measurement Partners: We receive information to track the performance of marketing campaigns and detect fraud. This includes advertising ID, IP address, location, and transaction information.

  • Communication Providers: In games with chat, audio, or video call functionalities provided by third parties, we receive information about you, including third-party IDs, usernames, or content in some cases.

2. HOW WE USE YOUR PERSONAL INFORMATION

  • Provide You with the Games: We use your information to perform our contractual obligation to allow you to create an account, play the games, remember your progress, and communicate with other players. This includes making purchases via third parties like Google Play or Apple Store and maintaining a record of such purchases.

  • Improve and Monitor Game Use: We collect and generate information about your game use to improve our games and ensure optimal performance. This includes device information such as battery, Wi-Fi strength, device manufacturer, model, operating system, and free space.

  • Provide Support and Respond to Requests: If you contact us for support, we use your information to create a support account, respond to queries, and resolve complaints.

  • Conduct Analytics: We analyze game use, newsletters, and advertising campaigns to create anonymized and aggregated data, user segments, and predictive analytics about your interests.

  • Send Updates About In-Game Offers: We show you promotional offers and information about virtual items based on gameplay, geography, device data, and in-game interactions.

  • Advertising Presentation: We present personalized ads and suggestions based on your gameplay habits, geographic location, and device data, with your explicit consent. If you opt out of personalized ads, we only show contextual ads.

  • Prevent Fraud and Legal Compliance: We monitor game use to detect and prevent fraud, enforce our terms, defend against legal claims, and comply with legal obligations.

  • Conduct Surveys: We may ask you to participate in surveys to understand our user base and improve the games.

3. DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA

  • Third-Party Service Providers: We work with third-party vendors for data analysis, payment processing, technology infrastructure, customer support, and marketing. These providers are bound by data protection agreements to ensure high standards of security and confidentiality. They can only use your data for specified purposes and are regularly audited for compliance.

  • Legal Compliance and Protection: We may disclose information to comply with laws, respond to legal processes, protect our rights, ensure safety, and prevent fraud.

  • Advertising Partners: We provide certain information to advertisers to serve ads in our games and measure engagement. This includes advertising identifiers and device or user characteristics. The list of advertising partners is shown below.

  • Payment Processors: We use providers like Google and Apple for processing payments. These providers process your information in accordance with their privacy policies:

  • Law Enforcement and Legal Requests: We disclose information if legally required or necessary to comply with legal obligations, enforce our terms, detect fraud, or protect the rights, property, or safety of our users and the public.

  • Change of Corporate Ownership: In the event of a merger, acquisition, bankruptcy, reorganization, or asset sale, your information may be disclosed as part of that transaction.

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4. LEGAL BASES FOR PROCESSING (GDPR AND UK GDPR)

5. CHILDREN’S PRIVACY (COPPA)

Protecting the privacy of young children is especially important to us. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect or solicit personal information from children under the age of 13 without obtaining verifiable parental consent.

Collection of Children’s Data

  • Parental Consent: Before collecting any personal information from children, we require parental consent through an online form verifying their identity and relationship to the child.

  • Information Collected: With parental consent, we may collect information such as the child’s name, age, and gameplay data strictly for providing our gaming services.

Use of Children’s Data

  • We use the information collected from children solely to enhance the gaming experience and ensure its appropriateness for their age. All information is treated with extra caution and is only accessible by authorized personnel.

Parental Rights

  • Access and Review: Parents have the right to review their child’s personal information, request deletion, and refuse further collection or use of their child’s information.

  • Control and Security: We provide parents with controls to manage their child’s information effectively, including account restrictions and secure deletion options.

Notification and Changes

  • We will notify parents of significant changes to the policies concerning the use of children’s data and seek renewed consent if necessary.

Contact Information for Privacy Concerns

  • Parents with questions or concerns about our children’s privacy practices can contact us at info@gameiny.com for further information and assistance.

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6. COOKIES AND TRACKING TECHNOLOGIES

  • Users can set their browser to refuse cookies or indicate when a cookie is being sent. However, some parts of our Service may not function properly without cookies. We provide detailed information and choices about the cookies we use, including how to opt out of certain types of tracking.

7. THIRD-PARTY SERVICES

  • Our Services may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or the content of such third parties. We ensure that all third-party service providers agree to comply with our privacy standards as part of their contracts with us.

8. UK, EEA, AND SWISS DATA PROTECTION RIGHTS

If the processing of personal information about you is subject to UK, EEA, or Swiss data protection law, you have certain rights with respect to that data:

  • Access and Rectification: You have the right to access, rectify, or erase your personal data. To exercise these rights, please submit a request through our User Data Request Form available at [link to form]. We will respond within 30 days.

  • Data Portability: You are entitled to receive a copy of your data in a structured, commonly used, and machine-readable format. Contact our support team at info@gameiny.com to initiate a data transfer.

  • Withdrawal of Consent and Objections: You can withdraw your consent or object to the processing of your data by contacting our data protection officer at info@gameiny.com. Withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

  • Opt-Out of Marketing: You have the right to opt out of marketing communications at any time. You can exercise this right by following the opt-out instructions contained in the marketing communications we send you.

  • Complaints: You have the right to lodge a complaint with a supervisory authority about our collection and use of your personal data.

9. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, the CCPA provides you with specific rights regarding your personal information. This includes the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions, and more. For detailed instructions on exercising these rights, please contact us at info@gameiny.com.

  • Submit a Verifiable Request for the Following Information Covering the 12 Months Preceding Your Request:

    • The categories of personal information about you that we collected, sold, or disclosed;

    • The categories of sources from which the personal information was collected;

    • The purpose for collecting or selling personal information about you;

    • The categories of third parties to whom we disclosed personal information about you and the categories of personal information that was disclosed (if applicable) and the purpose for disclosing the personal information about you; and

    • The specific pieces of personal information we collected about you.

  • Submit a Verifiable Request that We Delete Personal Information We Collected from You:

  • You have the right to request that we delete your personal information, subject to certain exceptions.

  • No Discrimination:

    • You have the right to be free from unlawful discrimination for exercising your rights, including providing a different level or quality of services or denying goods or services to you when you exercise your rights under the CCPA, subject to certain limitations.

    • We aim to fulfill all verified requests within 45 days pursuant to the CCPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay.

10. DATA BREACH PROTOCOLS

  • In the event of a data breach, we are committed to responding swiftly and effectively. We utilize advanced monitoring systems to detect breaches promptly. Upon detection, we will notify all affected individuals and relevant regulatory authorities within 72 hours, providing details of the breach and guidance on protective measures to take.

  • Our notification process includes direct communication via email or phone, depending on the nature and scope of the breach. We will provide specifics of the data involved, potential impacts, and steps we are taking to address the breach, including security updates and any necessary password resets.

  • Following an incident, we conduct a thorough investigation to determine the breach’s cause and implement corrective actions to prevent future occurrences. We also review and enhance our security practices continually, learning from each incident to improve our resilience against future threats.

11. REGIONAL COMPLIANCE MEASURES

  • We comply with specific regional data protection laws by implementing additional measures for users in regions such as the UK, EEA, and Switzerland. This includes adhering to regulations regarding cross-border data transfers and providing mechanisms for users to exercise their rights under these jurisdictions, such as the right to access, correct, delete, or transfer their data, and to object to certain processing activities.

12. SECURITY MEASURES

  • We employ a range of security measures including encryption, firewalls, and secure server facilities to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

13. YOUR RIGHTS AND CHOICES

  • You have the right to access, correct, update, or request the deletion of your personal information. Additionally, if you are based in the UK, EEA, or Switzerland, you may have expanded rights to object to processing, request restrictions on processing, or seek portability of your personal information. For more information on how to exercise these rights, please contact us at info@gameiny.com.

14. CHANGES TO THIS PRIVACY POLICY

  • We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by revising the date at the top of this policy and, in some cases, we may provide additional notification such as via email or through our Services.

15. ADVERTISING AND USER ACQUISITION PARTNERS

  • We use the following advertising partners, which are integrated into some or all of our games. Please check the following privacy policies to learn more about their privacy practices, including how you may exercise your data subject rights. This list was last updated on 09 May 2024.

List of Advertising Partners and Links to Their Privacy Policies:

Mobile Games User Acquisition Privacy Policies:

16. CONTACT US

  • If you have any questions about this Privacy Policy, your rights, or how to exercise them, please contact us at: info@gameiny.com